PRIVACY POLICY

Taambraa Fashion ('we', 'us', 'our') is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer. By using our website (taambraafashions.com), you consent to the practices described herein.

Information We Collect

We collect the following categories of personal information:

 

Data Type	What We Collect
Identity Data	Name, gender (optional)
Contact Data	Email address, phone number, shipping & billing address
Transaction Data	Order history, payment method type (not card numbers), invoice details
Technical Data	IP address, browser type, device information, cookies
Usage Data	Pages visited, products viewed, wishlist activity
Communication Data	Customer support queries, email responses, feedback

 

How We Use Your Information

•       Processing and fulfilling your orders, including invoicing and GST compliance

•       Sending order confirmations, shipping updates, and delivery notifications

•       Responding to customer support queries and return requests

•       Sending promotional emails and new collection announcements (only if you opt in)

•       Improving our website, product offerings, and user experience

•       Fraud prevention, security monitoring, and legal compliance

•       Complying with tax obligations under Indian GST law

 

Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We share your data only with trusted service providers who assist us in running our business:

 

Service Provider	Purpose
Shopify Inc.	E-commerce platform hosting and order management
Razorpay	Payment processing (they handle card data; we do not store it)
Delivery Partners	Order dispatch, shipping, and delivery
Google Analytics	Website traffic and usage analytics (anonymised)
Email Provider	Email marketing (only for opted-in subscribers)

 

All third-party service providers are contractually obligated to handle your data securely and only for the purpose specified.

 

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and understand how customers use our site. You can disable cookies in your browser settings, though this may affect certain features of the website.

 

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for tax and legal compliance under Indian law. Order and invoice data is retained for a minimum of 7 years as required by the GST Act. You may request deletion of your account and associated data (subject to legal retention obligations) by emailing privacy@taambraafashions.com

 

Your Rights

•       Right to Access: Request a copy of the personal data we hold about you

•       Right to Correction: Request correction of inaccurate or incomplete data

•       Right to Deletion: Request deletion of your account and data (subject to legal obligations)

•       Right to Opt Out: Unsubscribe from marketing emails at any time via the unsubscribe link

•       Right to Grievance Redressal: Lodge a complaint with our Grievance Officer

 

Thank You For Understanding. Team Taambraa